❓ Frequently Asked Questions (FAQs)
 

🧼 T-SHIRTS & APPAREL

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1. What sizes do you offer?
We carry sizes from S to XL. 

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2. How should I wash my T-shirt?
Wash inside out in cold water. Tumble dry low or hang to dry. Avoid ironing directly over the design.

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3. Can I return or exchange a shirt?
Absolutely. We accept returns or exchanges within 30 days of delivery. Shirts must be unworn and unwashed.

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🪧 CUSTOM SIGNAGE & DECALS

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4. What types of signage do you offer?
We specialize in:

• Custom interior & exterior signage

• Window signage 

• Business decals & wall graphics

• Event or directional signage

If you need it stuck, mounted, or seen from the street—we’ve got you.

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5. Can I get a custom design made?
Yes! We offer fully custom design services for signage and decals. Send us your ideas, and we’ll help bring them to life.

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6. What materials do you use for signs and decals?
We use premium, weather-resistant vinyls. If you have a specific need, just ask.

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7. What's the turnaround time for custom signage or decals?
Turnaround depends on the size and complexity, but most orders are completed within 5–10 business days.​

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📦 SHIPPING & SUPPORT

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8. Where do you ship to?
We currently only ship across the UK.

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9. What if my order is damaged or incorrect?
We're on it. Email us at thevinylberry@gmail.com.com with your order number and a photo, and we’ll sort it out fast.

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11. Can I cancel or change my order?
If your order hasn’t been processed yet, we’ll try our best to modify or cancel it. Contact us ASAP.

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💬 Still have questions?

We’re here to help! Reach out anytime at thevinylberry@gmail.com or use our contact form.